Make a report to Stopline

Stopline is for serious complaints (such as misconduct, improper behaviour or illegal activities).

Remember: most concerns or complaints can also be addressed by the Complaints Focal Point confidential@caritas.org.au

If you have a complaint about fundraising or donations, contact questions@caritas.org.au

Regardless of how you contact us:

  • Your complaint will be dealt with sensitively, confidentially and appropriately
  • You can remain anonymous
  • If you feel afraid to speak up, there are things we can do to help protect you
  • Translation services are available.

Note: Stopline is available for employees (current or former), volunteers, contractors, suppliers, partners or program participants, or their spouse or relatives.

MAKE A REPORT by clicking on the ‘make a report’ button above, or scroll down for more options (phone, post etc).

Phone

1300 30 45 50 – Australia
+61 3 9811 3275 – Overseas

App

Search for Stopline in the iTunes App Store or Google Play to download the free app and submit a disclosure

Email

Send an email to: caritas@stopline.com.au

Fax

Attention: Caritas Australia, c/o Stopline
+61 3 9882 4480

NRS

The NRS is a vital service that allows people who are deaf, hard of hearing or have a speech impairment to make and receive phone calls.

Post

Attention: Caritas Australia, c/o Stopline, Locked Bag 8, Hawthorn, VIC 3122, Australia

Whistleblower Hotline

This website is provided by Stopline Pty Ltd to Caritas Australia.
Stopline is an independent and confidential whistleblower service.  
Caritas Australia selected Stopline to provide this service, so that people could feel safe to make a complaint, or express a concern, related to Caritas Australia.